Recovery near me, Dubai
Car Recovery Near Me in Dubai
Send your live location pin on WhatsApp and the dispatcher sends a truck to your pin. Average arrival across Dubai is about 30 minutes, depending on traffic and where you are.
- Live location pin
- 24/7
- WhatsApp or call
Illustration
- What it is
- A recovery truck sent to the live location you share, anywhere in Dubai.
- Where
- Anywhere in Dubai. Pickups are in Dubai only; we tow from Dubai to any emirate.
- When
- 24 hours a day, every day. Average arrival in Dubai is about 30 minutes.
- How to request
- WhatsApp your live location pin, or call +971 56 361 3657.
- What to send
- Your location pin, the vehicle make and model, what happened, and a photo if it is safe to take one.
- What happens next
- The dispatcher replies with a quote and an ETA, then sends the truck to your pin.
Weak signal
What if I can't share a pin or have no signal?
Send a Google Maps link, or name the nearest landmark, building or exit number, and the dispatcher will confirm the spot with you. If your signal only works in short bursts, send the pin first and the details afterwards.
Describe the spot the way you would to a friend: the road, the direction you are facing, the nearest building or sign, and which side of the road you are on. On the big highways, such as Sheikh Zayed Road (E11), Sheikh Mohammed bin Zayed Road (E311) and Emirates Road (E611), the last exit you passed is the most useful detail.
What the dispatcher needs
- 1Your live location pin
- 2Vehicle make, model and year
- 3What happened, and whether it starts, rolls and steers
- 4A photo of the vehicle or the problem, if it is safe to take one
- 5Where it needs to go, if you need a tow
How long until the truck reaches me?
Average arrival across Dubai is about 30 minutes. It depends on traffic and how far you are from the city, and desert sites and outer areas take longer. The dispatcher gives you an ETA on WhatsApp once they have your pin, and you can ask for an update any time.
Which service do I need?
Most calls fall into a few groups. The table below points you to the right page; the dispatcher confirms for your vehicle.
| Your situation | Where to look |
|---|---|
| The car won't move or isn't safe to drive | Towing service |
| After a crash, or an electric or luxury car | Car recovery |
| Flat battery, flat tyre, lockout or no fuel | Roadside assistance |
| Stuck in sand, in the desert or on a beach | Car pullout service |
| A heavy 4x4 buried in sand | 4x4 stuck in sand |
| A truck, bus or trailer | Heavy vehicle recovery |
Not sure? Send a photo and a line about what happened. Links: towing, car recovery, roadside assistance, car pullout, 4x4 stuck in sand, heavy vehicles.
Pickups in Dubai
Are you near me if my car is in Sharjah or Abu Dhabi?
Our pickups are in Dubai. If your car is in Dubai and needs to go to another emirate, we tow it there. We don't collect cars that are already inside another emirate.
See towing from Dubai to other emirates for the routes and what to send.
Frequently asked questions
How do I share my exact location with a recovery company?
Use a WhatsApp live location pin: it works on iPhone and Android. You can also send a Google Maps link, or describe the nearest landmark, building or exit number.
Is there a car recovery service near me in Dubai right now?
Yes. We work 24 hours a day across Dubai. Share your live pin and the dispatcher sends a truck to it. Average arrival is about 30 minutes, and it varies with traffic and your area.
What if I have no phone signal?
Send the message as soon as you get a bar of signal, even if it is only the pin. If you cannot share a pin, send a Google Maps link or name the nearest landmark or exit.
Can I get recovery if my car is in Sharjah or Abu Dhabi?
Our pickups are in Dubai, so we do not collect cars that are already inside another emirate. If your car is in Dubai and needs to go to another emirate, we tow it there.
Do I need to stay on the phone after I send my location?
No. Once you have sent the details you can put the phone down. The dispatcher replies on the same WhatsApp thread with a quote and an ETA.
What should I do while I wait for the truck?
Stay somewhere safe: behind the barrier on a highway, in the shade of the car in a car park. Keep your hazard lights on, and keep your phone charged so you can answer the dispatcher.
Quote before we start
Need recovery right now?
The fastest way is WhatsApp: share your location pin, the vehicle and what happened. Or call the 24/7 line.
Open 24 hours, 7 days a week. English and Arabic spoken. About 30 minutes on average in Dubai. Desert and outer areas take longer.