Car Recovery Across Dubai: Service Areas and Communities
We collect vehicles anywhere in Dubai, from Dubai Marina to Mirdif and from Deira to Jebel Ali. Send your live pin and the dispatcher sends a truck to it. We tow from Dubai to every emirate, but we don't collect cars that are already inside another emirate.
Recovery, towing, roadside help and sand pullouts for any vehicle in a Dubai community.
Where
78 Dubai communities in 8 zones. Pickups are in Dubai only; we tow from Dubai to any emirate.
When
24 hours a day, every day. Average arrival in Dubai is about 30 minutes.
How to request
WhatsApp your live location pin, or call +971 56 361 3657.
What to send
Your live pin, plus the community, the street or cluster number, the nearest gate or the building name.
What happens next
The dispatcher replies with a quote and an ETA, then sends a truck to your pin.
Eight zones
Which zone are you in?
Pick your zone for local tips on describing your exact spot. The tips are practical: they are about helping the dispatcher find you quickly.
Central Dubai
The business and tower district along Sheikh Zayed Road, from Trade Centre to Downtown and Business Bay, with Al Jaddaf and Zabeel on the Creek side. Rush-hour traffic is heavy, and most buildings park underground.
Share the building name or the mall entrance as well as your pin.
We can't reach vehicles inside basement or underground car parks. A car on a ramp or at surface level is easier for us to recover.
Kerbside stopping is limited around Downtown and Business Bay, so mention the street you are on.
Communities in this zone
Al Jaddaf
Business Bay
City Walk
Culture Village
Downtown Dubai
Dubai Design District
Trade Centre First
Trade Centre Second
Zabeel
Marina & Beachfront
The coastal strip from Umm Suqeim and Jumeirah up through Al Sufouh to Dubai Marina, JBR, Bluewaters Island and Palm Jumeirah. Beach roads and Sheikh Zayed Road run side by side, and the Marina streets are narrow.
Say which road you are on: Jumeirah Beach Road, Al Sufouh Road and Sheikh Zayed Road run parallel, close together.
On Palm Jumeirah, say whether you are on the trunk, the crescent or a frond, and the nearest building.
In the Marina and JBR, the tower name or the nearest tram or metro stop helps most.
Communities in this zone
Al Safa
Al Sufouh
Al Wasl
Bluewaters Island
Dubai Harbour
Dubai Marina
JBR
Jumeirah
Palm Jumeirah
Umm Suqeim
Old Dubai
Deira and Bur Dubai face each other across Dubai Creek, with Al Karama, Al Satwa, Oud Metha, Port Saeed, Al Rigga, Hor Al Anz, Al Badaa and Al Mamzar around them. The streets are older and narrower, and on-street parking is dense.
Tell us which side of the Creek you are on, Deira or Bur Dubai, because the nearest crossing can be a long way round.
In tight streets the loading spot matters. A wheel-lift often suits a short move; the dispatcher confirms for your car.
A shop name or a building number plus your pin removes any doubt in dense blocks.
Communities in this zone
Al Badaa
Al Karama
Al Mamzar
Al Rigga
Al Satwa
Bur Dubai
Deira
Hor Al Anz
Oud Metha
Port Saeed
New Dubai West
Al Barsha, Al Quoz and the media and internet cities on the Sheikh Zayed Road side, with Dubai Sports City, Motor City, JVC and JVT further inland.
Al Quoz is a workshop district, so many tows here are a short run to a garage. Send the garage name and a pin.
JVC, JVT and Motor City are large communities. A street or cluster number and the nearest roundabout help.
If you can't tell which road you are on, send the pin and a photo of the nearest sign.
Communities in this zone
Al Barsha
Al Quoz
Barsha Heights (TECOM)
Dubai Internet City
Dubai Media City
Dubai Production City
Dubai Sports City
JVC
JVT
Motor City
South Dubai
Towards Jebel Ali: Al Furjan, Discovery Gardens, Jebel Ali and Jebel Ali Village, Dubai Investment Park, Dubai South and Expo City. Long, fast roads with industrial areas and truck traffic alongside the residential communities.
On long highway stretches, add the direction you were driving and the last exit you passed.
For a truck, bus or trailer, use heavy vehicle recovery rather than a car tow.
Many calls here are a tow from a community to a workshop in an industrial area; send the workshop name and pin.
Communities in this zone
Al Furjan
Dubai Investment Park (DIP)
Discovery Gardens
Dubai South
Expo City Dubai
Jebel Ali
Jebel Ali Village
Suburb Communities
Villa and townhouse communities such as Arabian Ranches, Damac Hills, Dubai Hills Estate, Mudon, The Springs, The Meadows, The Greens, Town Square, Tilal Al Ghaf, Remraam, Liwan and Dubai Land Residence Complex.
Give the community, the street or cluster number and the nearest gate.
Gated communities may need access arranged. Tell the dispatcher who will meet the truck at the gate.
A photo of the street sign or the villa number helps when streets look alike.
Communities in this zone
Arabian Ranches
Damac Hills
Dubai Land Residence Complex
Dubai Hills Estate
Liwan
Mudon
Remraam
The Greens
The Meadows
The Springs
The Villa
Tilal Al Ghaf
Town Square Dubai
East Dubai & Creek
Mirdif, Al Warqa and Al Khawaneej to Al Nahda, Al Qusais and Muhaisnah, plus International City, Silicon Oasis, Academic City, Dubai Festival City, Creek Harbour, Ras Al Khor, Warsan, Nad Al Hamar and Nad Al Sheba.
Sheikh Mohammed bin Zayed Road (E311) and Emirates Road (E611) run along the eastern side. Give the direction and the last exit.
Al Qusais, Muhaisnah and Warsan include industrial areas where heavy vehicles are common; see heavy vehicle recovery.
Near Nad Al Sheba the tarmac gives way to desert tracks quickly. If you are on sand, see car stuck in sand.
Communities in this zone
Academic City
Al Khawaneej
Al Mizhar
Al Nahda
Al Qusais
Al Warqa
Dubai Creek Harbour
Dubai Festival City
Dubai Silicon Oasis
International City
Mirdif
Muhaisnah
Nad Al Hamar
Nad Al Sheba
Ras Al Khor
Warsan
Outer Zones & Highway
Al Awir, Al Lisaili and Al Ruwayyah sit on the desert edge of Dubai, on the Al Ain Road (E66) side. The Hatta Road (E44) leads out to the Big Red dunes, further from the city.
Tracks here turn to soft sand quickly. If the car is stuck in sand, send the pin and a photo.
Desert and outer sites take longer to reach than the city, so you get an ETA on WhatsApp once we have your pin.
If you are not sure whether you are still in Dubai, send the pin and the dispatcher will tell you.
Communities in this zone
Al Awir
Al Lisaili
Al Ruwayyah
Towing from Dubai to other emirates
We tow from a Dubai pickup to Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Long distances go on a flatbed, and you get the quote before the tow starts. We don't collect cars that are already inside another emirate.
We collect vehicles anywhere in Dubai, including the 78 communities listed on this page, from Dubai Marina and Downtown to Mirdif, Jebel Ali and the desert edge at Al Awir.
Do you recover cars in Sharjah, Abu Dhabi or other emirates?+
Our pickups are in Dubai. We tow from Dubai to any emirate, but we do not collect cars that are already inside another emirate.
Can you reach a car in a basement or underground car park?+
No. We do not recover vehicles from basement or underground car parks. A car on a ramp or at surface level is easier for us to recover.
How do I tell you where I am inside a big community?+
Send a WhatsApp live location pin, then add the community, the street or cluster number, the nearest gate or the building name. If the community is gated, say who will meet the truck.
How long does it take to reach my area?+
Average arrival across Dubai is about 30 minutes. Desert and outer areas take longer, and you get an ETA on WhatsApp once the dispatcher has your pin.
Quote before we start
Need recovery in Dubai?
The fastest way is WhatsApp: share your location pin, the vehicle and what happened. Or call the 24/7 line.